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This Privacy Policy explains how E5® (“E5,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit our websites and online services that link to this Policy (the “Website”). It also outlines your choices and rights. This Policy does not apply to information collected offline or by third-party sites or services we do not control.

If you do not agree with our policies and practices, please do not use the Website. By accessing or using the Website, you agree to this Privacy Policy.

Children Under 18

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we might have any information from or about a child under 18, please contact us at info@e5NanoSilica.com so we can delete it.

Information We Collect

Information you provide directly

  • Identifiers and contact details (e.g., name, company, email address, telephone number, mailing address).

  • Professional and project information you choose to share (role, firm name, project specs, product interests).

  • Communications you send us (support requests, emails, form submissions, event registrations).

Information collected automatically

When you use the Website, we may automatically collect:

  • Device and usage data (IP address, browser type/version, device identifiers, operating system, referring URLs, pages viewed, links clicked, time/date of visits, and general location derived from IP).

  • Analytics data through cookies, web beacons, pixels, and similar technologies.

Information from third parties

We may receive information about you from service providers, partners, event hosts, ad/analytics vendors, or public sources to help us operate the Website, provide services, and improve user experience.

Cookies and Tracking Technologies

We use first-party and third-party cookies, pixels, and web beacons to operate the Website, remember preferences, measure performance, understand how our content is used, and provide interest-based advertising.
Your choices: Most browsers let you block or delete cookies. If you disable cookies, some Website features may not function properly. Where required, we present a cookie banner to manage consent.

How We Use Your Information

We use information to:

  • Operate and improve the Website, products, and services.

  • Respond to inquiries, fulfill requests, and provide customer support.

  • Personalize content and recommend relevant resources.

  • Send administrative messages and, where permitted, marketing communications (you can opt out at any time).

  • Analyze performance and conduct research to enhance user experience.

  • Maintain security, prevent fraud, enforce our terms, and comply with legal obligations.

  • Fulfill the purpose for which you provided the information and any other purpose disclosed at collection.

How We Share Information

We may disclose information:

  • To service providers/contractors who perform services for us (hosting, analytics, email delivery, customer support) under appropriate confidentiality obligations.

  • To affiliates and business partners for the purposes described in this Policy.

  • In a merger, acquisition, financing, or sale of assets, where your information may be transferred as part of the transaction.

  • For legal reasons (to comply with law, court order, or lawful request; to protect rights, safety, or property of E5, users, or others; to enforce our terms).

  • As aggregated/de-identified data, which does not identify you and may be used or shared without restriction.

We do not sell personal information as “sale” is defined by applicable state privacy laws. We also do not share personal information for cross-context behavioral advertising where prohibited without required choice mechanisms.

Your Choices

  • Marketing emails: You can opt out of marketing emails by using the “unsubscribe” link in those emails or emailing info@e5NanoSilica.com. (We may still send transactional or service messages.)

  • Cookies/Analytics/Ads: Use your browser or our cookie banner (where presented) to manage preferences. You can also adjust ad preferences with major platforms or use industry opt-out tools where available.

Access, Correction, and Deletion

You may request access to, correction of, or deletion of personal information you have provided to us by emailing info@e5NanoSilica.com. We may need to verify your identity and may decline requests where permitted or required by law (e.g., if fulfilling a request would violate others’ rights or applicable record-keeping requirements).

State Privacy Rights

Depending on where you live (e.g., CA, CO, CT, UT, VA), you may have additional rights such as to confirm whether we process your data, access or port it, correct inaccuracies, delete it, or opt out of certain processing (e.g., targeted advertising, sale, profiling). To exercise a right, contact info@e5NanoSilica.com with your state of residence and request details. If we deny a request, you may have the right to appeal—instructions will be provided in our response.

Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is no industry standard for DNT, we do not respond to these signals. We honor applicable choices made through our cookie tools and state-law opt-out mechanisms.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information as long as necessary to fulfill the purposes described in this Policy, comply with legal and accounting obligations, resolve disputes, and enforce our agreements.

International Users

Our Website is controlled and operated from the United States. If you access it from outside the U.S., you understand that your information may be transferred to, stored in, and processed in the U.S., where laws may differ from those in your country.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date. Your continued use of the Website after changes are posted means you accept the updated Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

E5®

Email: info@e5NanoSilica.com

Mailing Address: 4800 900 S, Pendleton, IN 46064, USA